Guide · Beginner · 10 min
Writing procedures people follow
How to write a standard operating procedure that a new person can follow the first time.
- operations
- guide
Inside this guide
- Most procedures are written for the person who already knows the job. This guide is a method for writing one that a new person follows correctly on their first attempt, which is the only test that matters.
- Header, trigger, owner
- One action per step, named controls
- Decisions as if-then
- Verification and record
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