Checklist · Beginner · 10 min
Support macro before it goes live checklist
The checks a new reply macro passes before agents can use it.
- ChatGPT
- Claude
- Any assistant
- support
- checklist
Inside this checklist
- A bad macro is a mistake sent a hundred times. Review each one once, properly.
- ☐ Under ninety words
- ☐ Uses only policy sentences from the snippet library
- ☐ Has a use-when and a do-not-use-when line
- Items
- 10
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