Automation recipe · Intermediate · 45 min
Ticket classifier with escalation: automation recipe
Build ticket classifier with escalation as a n8n automation: classify incoming tickets and route anything uncertain or sensitive to a human queue.
- Claude
- ChatGPT
- Any assistant
- n8n
- agents
- automation
- n8n
Inside this automation recipe
- Trigger: Webhook from the help desk on new ticket.
- 1. Webhook
- 2. Anthropic or OpenAI
- 3. IF
- 4. Help desk
- Platform
- n8n
- Actions
- 4
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